Mediator Skills Training

 

 

 

...it was a great experience. One week full of learning, but also acquiring skills. Great teachers but also amazing classmates from different backgrounds. A very challenging experience that really puts you in a different level!

Marcela Radovic, Chilean Dispute Resolution Specialist, following the online course in September 2020

Excellent, well organised mediation training course...I can highly recommend the course and if I could rate it 7 stars I would but I am limited to 5!

Bernadette Barker, Architect, following the online course in June 2020

A wide ranging and detailed perspective on all aspects of mediation including ethics and data protection. I have been mediating disputes with clients as their advisor since 2001 and I have learned a lot from this course
Paul Jonson, Senior Partner, Pannone Corporate LLP, Manchester 2019

The influence of mediation as the number one tool for dealing with business disputes is growing all the time. 

Our challenging five day* programme provides participants with the opportunity to learn and apply the skills needed to effectively mediate civil and commercial disputes. Successful completion of a face to face course leads to Hunt ADR and Civil Mediation Council Accreditation. Online courses lead to Hunt ADR Accreditation in the first instance with CMC Accreditation to follow at a later date once lockdown restrictions allow for face to face meetings.

The breakdown below is for online courses which are on offer at the moment until lockdown eases.  Face to face courses are planned for November - please see Course Dates below.

Day One consists of a mix of pre-recorded and live sessions dealing with the theoretical side of mediation and starts to look at the different phases in the mediation process. Some pre-recorded video is sent in advance of day one to familiarise participants - the content of those videos is then covered again in live sessions between participants and tutors. Each participant will be able to submit questions to the tutor electronically via a live video meeting at a time of day arranged between the tutor and the participant. Feedback is requested daily with offers of support outside of class hours if required.

Day Two consists of live training and coaching in the arts of communication and other relevant personal skills required to be an effective mediator. Training is delivered by video technology in your groups and will include online exercises and role plays. Feedback is requested daily with offers of support outside of class hours if required.

Day Three consists of pre-recorded and live sessions dealing with the different phases of mediation - specifically exploration, negotiation (or bargaining) and closing the mediation.  Some pre-recorded video is sent on the evening of day two to familiarise participants - the content of those videos is then covered again in live sessions between participants and tutors. Day three sees many role plays delivered by video technology groups using a secure platform to facilitate online dispute resolution adhering to a consumer code of standards. This platform is provided exclusively for this course by CCODR (Consumer Code for Online Dispute Resolution). Feedback is requested daily with offers of support outside of class hours if required.

Day Four consists of pre-recorded and live sessions dealing with the whole mediation process and other important aspects such as mediation case law and ethics.  Some pre-recorded video is sent on the evening of day three to familiarise participants - the content of those videos is then covered again in live sessions between participants and tutors. Day four is heavy in role plays making sure that participants are ready for their recorded assessments on day five. Again we use the CCODR platform. Feedback is requested daily with offers of support outside of class hours if required.

Day Five consists of your recorded Hunt ADR assessments which will be time tabled and you will receive the timetable during your chosen week. Assessments will be recorded via the CCODR platform. The written assignment questions and follow up action plan will also be discussed with participants on day five.

 

*Day Six (optional for those participants who wish to achieve CMC Accreditation). Once lockdown restrictions allow we will provide participants with a sixth day in which we will fully recap and review learning from the five day programme with additional segments to prepare participants for their face to face assessments. Further details will be provided once provision for face to face assessments are available. No additional fee will be required.

  

Course objectives

Participants will receive training and practice their skills via role plays and class exercises. Learning will include:

  • Introduction to

    • the Dispute Resolution Landscape and the Theory of Conflict

    • the Psychology of Conflict within the Context of Mediation

    • relevant Case Law and Conventions

  • Understanding the Role of the Mediator 

  • Learning, Developing & Applying Skills required by a Mediator including Communications, Relationship Building & Negotiation Skills

Participants will receive training and practice their skills via role plays and class exercises. Learning will include:

  • A Developed View of the World of Dispute Resolution

  • Understanding the Role of the Mediator and how the Mediator Facilitates Communications Between the Parties in a Civil & Commercial Context 

  • Acquisition of the Basic Knowledge & Skills a Mediator Needs and the Ability to Demonstrate their Application of those Skills in an Assessed Environment​

Your Trainers

Training and coaching is provided by experienced mediators and trainers from our Training Faculty including Gregory Hunt, John Jarrett and Kelly Thornton. 

Dates

16th to 20th November 2020 in association with CCODR

Online Course

£1,500 plus VAT

1st to 5th February 2021 in association with CCODR

Quigg Golden, Belfast

£1,895 plus VAT

Members of Hunt ADR Panels, students or members of The Federation of Small Businesses are entitled to a 10% discount and should email us to make a booking. Members of The Institute of Paralegals please see here.

Prices include venue hire, refreshments (where necessary) and provision of all required mediation paperwork. Certificates of attainment will also be provided.

If you are interested in taking part but none of the dates / locations are available to you, please contact us and we will work with you to hold an event on a date and in a location suitable to you.

Contact Us

 PO Box 12627 Billericay Essex UK CM12 2EZ

Tel. 020 7043 1674

© Hunt ADR Limited 2020

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