5 Day Mediator Skills Training Programme

The influence of mediation as the number one tool for dealing with business conflict and disputes is growing all the time and is expected to take on even more prominence with increased globalisation and as the cross-border enforcement of settlements reached through mediation becomes possible under the Singapore Convention. 


This challenging (but fun) 40-hour executive skills programme provides participants with the opportunity learn and apply the skills needed to effectively mediate civil and commercial disputes. Successful completion leads to certification as an Accredited Civil & Commercial Mediator in accordance with the requirements of the UK Civil Mediation Council (CMC).

Course Objectives Delegates will receive training and practice their skills via role plays and class exercises. Learning will include:

  • Introduction to the Dispute Resolution Landscape

  • Introduction to the Theory of Conflict

  • Introduction to the Psychology of Conflict within the Context of Mediation

  • Understanding the Role of the Mediator

  • Understanding relevant Case Law and Conventions

  • Learning, Developing & Applying Skills required by a Mediator including Communications, Relationship Building & Negotiation Skills

  • How to Create Value when Creating the Deal

Course Outcomes Delegates will be able to demonstrate that they have:

  • A Developed View of the World of Dispute Resolution

  • Understood the Role of the Mediator in a Civil & Commercial Context

  • Understood the Role of the Mediator in Facilitating Communications between the Parties

  • Acquired the Basic Knowledge & Skills a Mediator Needs and the Ability to Demonstrate their Application of those Skills in an Assessed Environment

Your Trainers

Training is provided by experienced mediators and trainers from our Training Faculty.  


17th to 21st February 2020 | Shoosmiths LLP, XYZ Building, Manchester - £1,895 plus VAT.


16th to 20th November 2020 | Ankura, 55 Bishopsgate, London - Early Bird to 30th June 2020 at £1,895 plus VAT. Full price £2,225 plus VAT

Members of Hunt ADR Panels, students or members of The Federation of Small Businesses are entitled to a 10% discount and should email us to make a booking. Members of The Institute of Paralegals please see here.


Prices include venue hire, refreshments and provision of all required mediation paperwork. Certificates of attainment will also be provided.

If you are interested in taking part but none of the dates / locations are available to you, please contact us and we will work with you to hold an event on a date and in a location suitable to you.