No Disputing That continues with Gregg in discussion with consumer dispute resolution activist James Walker. James founded Resolver, JamDoughnut and is a member of several consumer panels at the likes of the Civil Aviation Authority and the Office for Road and Rail. Gregg & James discuss the consumer landscape, collaboration and personal engagement in the sector and why never to send drunk emails. They also touch on the question Gregg has been asking a lot recently - is the ADR market stagnant?
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