-Nov 26, 20215 minWhy businesses should not reject an offer of mediation or arbitration without careful thoughtIn a recent conversation with a colleague the topic came up about unreasonable objections to take part in ADR. This overflowed into a...
-Aug 24, 20211 minRobin Somerville appointed to LCAS Arbitrator ListRobin Somerville has been confirmed as an arbitrator under the Hunt ADR Low-Cost Arbitration Service, providing businesses with access to...
-Feb 10, 20212 minDelays at court? Try Modern Dispute Resolution insteadI spoke at the ABTA Redefining Customer Service in Travel Conference today and fielded an interesting question from a (leading) travel...
-Nov 27, 20202 min25 years and countingIt occurred to me this morning that I missed a personal milestone at the end of October in that it was the 25th anniversary of me...